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Privacy Policy

Last updated: September 2026

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At Kobe on Adventures, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, contact us, create an account or purchase a digital product.

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1. Who We Are

Kobe on Adventures is operated by Charlene Johnson, trading as Kobe on Adventures.

For the purposes of applicable data protection law, Charlene Johnson is responsible for the personal information collected through this website.

Contact email: [YOUR KOBE ON ADVENTURES EMAIL]
Contact address: [TO BE ADDED]

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2. Information We May Collect

Depending on how you use our website, we may collect information such as:

  • your name;

  • email address;

  • billing and contact information;

  • order and purchase information;

  • account information if you create a member account;

  • messages or enquiries you send to us;

  • information you provide through forms on the website; and

  • technical information associated with your use of the website, such as IP address, device/browser information and cookie or similar technology data.

We only aim to collect information reasonably necessary for operating the website, providing our products and services, communicating with you and meeting our legal obligations.

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3. How We Collect Your Information

We may collect personal information when you:

  • purchase a digital product;

  • create or use a website account;

  • contact us or submit a form;

  • communicate with us about an order; or

  • browse and interact with our website.

Certain technical information may also be collected automatically through cookies and similar technologies, subject to your cookie choices where consent is required.

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4. How We Use Your Information

We may use your personal information to:

  • process and fulfil your digital product orders;

  • provide access to purchased downloads;

  • send order confirmations and other transactional communications;

  • manage customer accounts;

  • respond to enquiries and provide customer support;

  • operate, maintain and improve the website;

  • maintain appropriate business and transaction records;

  • help prevent fraud or misuse; and

  • comply with applicable legal, regulatory, accounting and tax requirements.

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5. Our Lawful Bases for Using Personal Information

Depending on why we are using your information, our lawful basis may include:

Contract – where processing is necessary to process an order, supply a digital product or provide a service you have requested.

Legal obligation – where we need to process or retain information to comply with applicable legal requirements.

Legitimate interests – where reasonably necessary to operate, secure and improve Kobe on Adventures or respond to customers, provided those interests do not override your rights.

Consent – where we ask for your consent, including for certain non-essential cookies or marketing activities where applicable.

The ICO requires businesses to determine and explain the lawful basis for their processing. Information Commissioner's Office

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6. Wix and Other Service Providers

Kobe on Adventures is built and hosted using Wix. Wix provides the website and e-commerce infrastructure used to operate the site and sell our digital products.

Personal information may therefore be processed through Wix's systems and services.

We may also use third-party service providers where necessary to operate the website, process payments, deliver digital products, manage consent or provide other website functionality.

For example, payments offered through our website may be processed by payment providers rather than directly by Kobe on Adventures.

We only share personal information where reasonably necessary for these purposes, where required by law, or where you have otherwise authorised us to do so.

Wix specifically recommends explaining that a Wix site may store visitors' information through its platform and that third-party services can have their own data-processing practices. Wix Help Center

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7. Payments

Payment information is handled through the payment services available at checkout.

Kobe on Adventures does not need to receive or store your complete payment-card details in order to process your purchase where those details are handled directly by the payment provider.

Information relating to your transaction, such as your order, payment status and purchase history, may nevertheless be retained as necessary to fulfil your order and maintain appropriate business records.

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8. Cookies and Similar Technologies

Our website uses cookies and similar technologies.

Some cookies are necessary for the website to function. Other cookies or tracking technologies may be used for purposes such as analytics or marketing and, where required, will only be activated according to the choices you make through our cookie consent banner.

We use Usercentrics for Wix to provide our cookie consent banner and manage visitors' privacy choices.

You can use the cookie banner/settings to accept, deny or manage applicable non-essential cookies.

The ICO says visitors should be told about cookies and their purpose, and consent is required for cookies that aren't strictly necessary. Information Commissioner's Office

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9. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including fulfilling purchases, providing customer support and satisfying applicable legal, accounting, tax or record-keeping requirements.

Different types of information may therefore be retained for different periods.

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10. International Processing

Because we use online service providers such as Wix and other technology providers, personal information may be processed or stored in countries other than the country in which you live.

Where data protection law requires safeguards for international transfers, we rely on the safeguards provided by the relevant service provider and applicable legal mechanisms.

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11. Your Data Protection Rights

Depending on the laws that apply to you, you may have rights concerning your personal information, including rights to:

  • request access to personal information we hold about you;

  • ask us to correct inaccurate information;

  • request deletion of your information in certain circumstances;

  • restrict or object to certain processing;

  • request transfer of certain information where applicable; and

  • withdraw consent where our processing is based on your consent.

These rights are subject to applicable legal requirements and exceptions.

To make a request, contact us using the details below.

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12. Complaints

If you have concerns about how we use your personal information, please contact us first so that we can try to resolve them.

You may also have the right to complain to the relevant data protection supervisory authority.

For people in the UK, this is the Information Commissioner's Office (ICO).

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13. Children's Privacy

Kobe on Adventures is not intended to knowingly collect personal information directly from children through purchases or customer accounts.

If you believe that a child has provided personal information to us inappropriately, please contact us.

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14. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, suppliers or legal obligations change.

The latest version will be published on this page and the Last updated date will be amended accordingly.

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15. Contact Us

If you have questions about this Privacy Policy or would like to exercise your data protection rights, please contact:

Kobe on Adventures
Operated by Charlene Johnson
Email: kobeonadventures@gmail.com
Address: Unit E5, Kingsfield Close, NN5 7QS

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